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How to make outbound calls with Bolna?

Bolna Voice AI enables you to make outbound calls in three ways: using Bolna’s default phone numbers, purchasing dedicated numbers from Bolna, or connecting your own telephony provider. Choose the option that best fits your use case and brand requirements.

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Can I use Bolna’s default numbers for outgoing calls?

By default, you can make outbound calls using Bolna’s centralized phone numbers.
Callee countryPhone number prefix
🇺🇸 United StatesCallee will recieve the phone call from +1 prefix phone
🇬🇧 United KingdomCallee will recieve the phone call from +1 prefix phone
🇦🇺 AustraliaCallee will recieve the phone call from +1 prefix phone
🇮🇳 IndiaCallee will recieve the phone call from +91 prefix phone
🌍 OthersCallee will recieve the phone call from +1 prefix phone

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How to use your own dedicated phone number?

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Method 1. Purchase a phone number from the Bolna Dashboard.

Please refer to a step by step tutorial for purchasing phone numbers on Bolna.

Purchasing phone numbers on Bolna


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Method 2. Connect your Telephony account and use your own phone numbers.

Connect your Twilio account

Use your own Twilio phone numbers with Bolna

Connect your Plivo account

Use your own Plivo phone numbers with Bolna

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How to make outbound calls from the dashboard?

1

Click "Speak to your agent" button

Bolna Voice AI agent interface highlighting the 'Speak to your agent' button for initiating outbound calls from the dashboard

Click 'Speak to your agent' button to open the outbound call dialog

2

Choose country and calling from phone number

Country selection and phone number configuration in Bolna Voice AI platform for outbound call parameters and caller ID

Choosing country for purchasing phone numbers

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How to make outbound calls using APIs?

Use /call API to place the call to the agent 

# No need to add `from_phone_number`

curl --request POST \
  --url https://api.bolna.ai/call \
  --header 'Authorization: <authorization>' \
  --header 'Content-Type: application/json' \
  --data '{
  "agent_id": "123e4567-e89b-12d3-a456-426655440000",
  "recipient_phone_number": "+10123456789"
}'

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How to make outbound calls using Zapier & Make.com?

Create Outbound calls on Zapier

Connect Zapier to start making outbound calls using Bolna Voice AI agents

Create Outbound calls on Make.com

Connect Make.com to start making outbound calls using Bolna Voice AI agents

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Next steps

Ready to start making outbound calls? Set up your first agent or explore related features: For receiving calls instead, see how to handle inbound calls.
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