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What are concurrency limits in Bolna?

Concurrency limits determine how many simultaneous outbound calls your account can make at once. Higher call volumes automatically increase your concurrency tier, ensuring smooth operations for growing businesses.

Trial accounts

Up to 2 concurrent calls, restricted to verified phone numbers only.

Paid accounts

Starts at 10 concurrent calls, scaling automatically with monthly usage.

Enterprise

Elevated concurrency levels for high-volume operations. Calls over your limit are automatically queued.

Inbound calls

No concurrency limits - inbound calls are never restricted or queued.
You can read more about our enterprise offering here Bolna enterprise.

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How to check my account’s concurrency limits?

1

Open Workplace settings

Go to your Workplace settings in the Bolna dashboard.
Workplace settings navigation in Bolna dashboard to visit page for concurrency limits
2

View Account limits

See your Account limits to check your current concurrency tier and available slots.
Account concurrency limits in Bolna showing concurrent call limits and tier-based calling capacity for Voice AI agents

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Next steps

Ready to scale your calling operations? Explore related features:

Batch Calling

Set up batch calling for high-volume campaigns

Outbound Calls

Learn about making outbound calls efficiently

Enterprise Plan

Explore elevated concurrency levels with our Enterprise plan

Call Details

Monitor call details and execution results
For custom concurrency needs, contact our team to discuss your requirements.