What are concurrency limits in Bolna?
Concurrency limits determine how many simultaneous outbound calls your account can make at once. Higher call volumes automatically increase your concurrency tier, ensuring smooth operations for growing businesses.How many concurrent calls can I make?
By default, we allow upto 10 concurrent calls for all paid users. Calls over this limit automatically get queued up and get processed one-by-one as the slots are available in the queue for your account. All trial users who haven’t purchased any credits can do upto 2 concurrent calls only to their verified phone numbers.| Account type | Monthly minutes of calls | Concurrent calls |
|---|---|---|
trial | n/a | 2 |
paid | <10000 | 10 |
paid | 10000 - 25000 | 20 |
paid | 25000 - 50000 | 30 |
enterprise | >100000 | unlimited |
You can read more about our enterprise offering here Bolna enterprise.
Are there limits for inbound calls?
There are no concurrent limits or any restrictions on inbound calls.How to check my account’s concurrency limits?
We’ll monitor your monthly volumes and adjust concurrency as needed to ensure you experience no disruptions - while maintaining smooth operations for all our customers.
- Go to your Workplace settings
Open your Workplace settings page
- See your Account limits
See your account limits
Next steps
Ready to scale your calling operations? Explore related features:- Set up batch calling for high-volume campaigns
- Learn about making outbound calls efficiently
- Explore the Enterprise Plan for unlimited concurrency
- Monitor call details and execution results