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Adding your Knowledgebase

You can add knowledgebases from two sources: PDF files or URLs (websites).
Bolna dashboard navigation showing Knowledge Base tab in the left menu for accessing document management features

  • Click the Add Knowledge Base button to add a new knowledgebase
Knowledge Base page showing list of knowledgebases with Type column (PDF/URL) and Add Knowledge Base button

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Upload PDF

  • Select the Upload PDF tab
  • Click Choose file to select your PDF file (max 20 MB)
  • Click Upload PDF to start processing
Add Knowledge Base dialog showing Upload PDF tab with file chooser and Upload PDF button

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Add URL

  • Select the Add URL tab
  • Enter the website URL you want to ingest
  • Click Add URL to start processing
Add Knowledge Base dialog showing Add URL tab with URL input field and Add URL button

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Processing Status

  • Wait for a few minutes while we process your uploaded document or URL
  • The status will change from processing to processed when complete
  • The Type column shows whether each knowledgebase is from a PDF or URL

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Using Knowledgebases in Agents

You can select one or more knowledgebases to use with your agent.
  • In the agent creation page, navigate to LLM tab
  • Click the knowledgebase dropdown
  • Use the checkboxes to select multiple knowledgebases
  • The dropdown will show how many knowledgebases are selected
  • Use Clear all selections to reset your selection
LLM tab showing multi-select knowledgebase dropdown with checkboxes for selecting multiple knowledge sources