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Introduction

Every Bolna Voice AI conversation carries two key fields throughout its lifecycle:

Anatomy of a Call

The following diagram shows how a call progresses from initiation to completion:
completed is the final status of every conversation, indicating all post-call processing (recordings, data extraction) is finished.

Call Status Reference

These statuses appear in chronological order during a normal call flow:
The payloads for all status events follow the same structure as the Get Execution API response.

Example Payload


Hangup Status Codes

Understand who ended the call and why

Call Latency Metrics

Analyze performance across the voice pipeline

Get Execution API

Retrieve full execution details programmatically