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9th March, 2026

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Multilingual Knowledge Base Support

Knowledge bases now support multilingual language mode. When creating a knowledge base, set language_support to multilingual to enable cross-lingual retrieval across 100+ languages.This enables:
  • Uploading documents in any language (Hindi, Spanish, French, etc.)
  • Cross-lingual retrieval — query in one language, retrieve from documents in another
Set the language_support parameter via the Create Knowledgebase API or through the dashboard when adding a new knowledge base.Read more in the Knowledge Base documentation.
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3rd March, 2026

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Provision to purchase 140 & 160 series phone numbers

Bolna agents can now be triggered with 140 & 160 series phone numbers to comply with TRAI regulations.Read about procuring these phone numbers on Purchase special phone numbers documentation.