Bolna AI Updates for December, 2024

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Batch Management Enhancements

• Download batches that have been uploaded
• Display batch call status breakdown for better tracking

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API Updates

• Batches APIs - Added breakdown for batches executions (API doc)

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New Features

• Added Cartesia TTS support for voice synthesis
• Implemented voicemail detection for Twilio & Plivo calls
• Enabled call hangup using prompts (see hangup live calls on Bolna)
• Introduced multi-agent prompt building (see multi-agent prompt)

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Major Platform Updates

• Added support for over 40+ languages (see supported languages)
• Knowledgebases are now functional in all supported languages and work together with LLM-driven context (see ingesting and using KBs)
• Revamped batches for simpler processing and management (see using batches)
• Added call hangup information for all calls

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Improvements & Migrations

• Changed execution_id notation from {agent_id}#{timestamp} to a unique {uuid} format.
• The execution ID overhaul addresses previous scaling issues and product complications.

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API Updates

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New APIs

• Get call details using only execution_id (API doc)
• Set inbound agent programmatically (API doc)
• Get a list of all added voices for your account (API doc)

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API changes

• Call APIs - Outbound calls will now return the unique execution_id (API doc)
• Batches APIs - removed redundant need of agent_id wherever applicable (API doc)
• Execution APIs - removed redundant need of agent_id wherever applicable (API doc)