29th April, 2025
Call Frequency Limiting
- Set a limit on the maximum number of inbound calls allowed from a unique phone number to a given destination number. Call frequency limiting helps prevent spam, abuse, or unintended repeated calls.
27th April, 2025
Improvements
- All inbound and outbound calls to have a maximum limit of
25KBfor injecting context.- Learn more on injecting context for inbound calls for inbound calls.
- Learn more on injecting context for outbound calls for outbound calls).
23th April, 2025
Inbound Whitelist Control
- Configure inbound rules to allow calls only from specific whitelisted phone numbers. Inbound whitelist control ensures that only trusted callers can initiate conversations with your agents.
20th April, 2025
Improvements
- Latency improvements for agents using guardrails.
- Tool information will now be available in the post call analysis like extraction & summarization.
17th April, 2025
Deepgram Aura-2 TTS Support
- Added support for Deepgram’s Aura-2 TTS model
aura-2.
16th April, 2025
Improvements
- Transcripts will now be more accurate by incorporating interruptions.
15th April, 2025
OpenAI GPT-4.1 Model Support
- Added support for OpenAI’s GPT-4.1 family of models:
gpt-4.1,gpt-4.1-mini&gpt-4.1-nano.