Phone Number Compliance Application Requirement
- Introduced mandatory compliance application process for purchasing phone numbers on Bolna platform
- Users must now submit business verification documents before purchasing dedicated phone numbers:
- CIN (Corporate Identification Number) certificate
- GST registration details and certificate
- One-time application with 12-24 hour review process
- Enhanced security and regulatory compliance for telecommunications services
- Learn more:
- Compliance Requirements Overview - Understand why compliance is required and what documents you need
- Step-by-Step Submission Guide - Complete walkthrough of the application process
Added Anthropic support for LLM
- Support for the following Anthropic models. Learn more about Anthropic models from their official website.
claude-sonnet-4
Added Sarvam and AssemblyAI transcriber support
- Sarvam transcriber for Speech to Text (STT) capabilities with 11 Indian languages including English, Hindi, Bengali, Tamil, Telugu, Kannada, Malayalam, Marathi, Gujarati, Punjabi, and Odia.
- AssemblyAI transcriber for Speech to Text (STT) capabilities with real-time English streaming capabilities
Concurrency model at sub-account scope
- Concurrency limits can now be configured at the sub-account level, allowing multiple calls or batches to run in parallel instead of being queued one after another. See how to configure concurrency when creating a sub-account in the (API doc)
Batch Webhook Notifications
- Users can now attach a webhook URL to a batch at upload time. When the batch status changes —
processed,scheduled,queued,running,completedorstopped, webhook updates will be sent automatically to track the progress of batches in real time.

Voice AI Agents Template Library
The Voice AI Agents library now includes the following pre-built template agents to help you get started quickly with Bolna Voice AI:- Recruitment Voice AI agent
- Customer Support Voice AI agent
- Cart Abandonment Voice AI agent
- Lead Qualification Voice AI agent
- Onboarding Voice AI agent
- Front Desk Voice AI agent
- COD Confirmation Voice AI agent
- Announcements Voice AI agent
- Reminders Voice AI agent
- Surveys Voice AI agent
- Property Tech Voice AI agent
- Dentist Appointment Voice AI agent
- Salon Booking Voice AI agent
- Weekend Planner Voice AI agent
- Sales Credit Card Voice AI agent
- Sales Loans Voice AI agent
Passing headers in Custom Function tools
- Passing custom
headersis now supported on function tooling.

Function tool example with headers

