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What is the Pilot plan?

The Pilot plan is a one-time purchase that bundles discounted minutes with one month of guided support, so you can build and launch your first agents with help from a Bolna point of contact (POC). It is available to new accounts that are still on the standard pay-as-you-go rate. If your workspace already has a volume or enterprise plan, the Pilot tab isn’t shown — contact us instead.

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Pilot tiers

Both tiers include:
  • Priority support via a dedicated WhatsApp group
  • 1:1 calls with your POC
  • Enterprise features enabled
  • Maximum concurrency of 25
  • The same preferred models bundled into the flat rate
Minutes bought under a Pilot land in your normal wallet balance and don’t expire. Once they are consumed, the account reverts to standard platform pricing, starting at $0.06/min.

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How to buy a Pilot

1

Open the Add Funds panel

Go to platform.bolna.ai and click the + button next to your wallet balance in the top-right corner.
2

Switch to the Pilot tab

Select the Pilot tab next to Add Funds. If you don’t see it, your account isn’t eligible for a Pilot.
3

Pick a tier

Choose either the 6,500-minute or 12,000-minute option. The per-minute rate and savings update with your selection.
4

Complete checkout

Click Buy a pilot to go to Stripe checkout. Your Pilot starts once the payment clears, and the minutes are credited to your wallet.
You can jump straight to Pilot checkout with the direct link platform.bolna.ai/checkout/pilot. Closing the dialog returns you to the dashboard.

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Terms and conditions

Purchasing a Pilot means accepting the Bolna Pilot Program terms, which cover the support period, pricing validity, refunds, and call-recording obligations.

Pilot Program terms and conditions

Read the full published terms for the Bolna Pilot Program.
Key points:
  • The dedicated support period runs for one month from the date your payment clears.
  • Your Pilot per-minute rate applies until the purchased minutes are fully consumed, even after the support month ends.
  • The Pilot fee is non-refundable once paid, except where the law requires otherwise.
  • Call recordings are mandatory during the Pilot.